FAQs
Can I visit the property before making a booking?
We understand that you may like to visit one of The Range Estates properties prior to making a booking, however we also don’t want to disturb our guests. Therefore, we ask you to contact us via hello@therangeestates.com.au to find out if there is a suitable time to visit for an inspection. Please note that property inspections are not always possible.
Do you allow weddings?
As a general rule, The Range Estates does not allow weddings on any of its properties however please contact us via hello@therangeestates.com.au and we will consider the request as per each case.
Can I host a party while staying?
The usage of all The Range Estates properties is limited to allocated guests (specified in the booking confirmation) only and no outside visitors are allowed on the properties without prior consent being given by The Range Estates.
Do you offer accommodation in exchange for promotional support?
The Range Estates does not exchange accommodation for any sort of promotional support including (but not limited to) influencer endorsement via social media.
Do you allow camping on your grounds?
The Range Estates does not allow camping on the grounds of any of its properties.
Are all properties child friendly?
Yes, all The Range Estates properties are child friendly. Swimming pools at each property are fenced however it is the guest’s responsibility to ensure the safety of those who cannot swim, especially children. This is also applicable to the various water features including rivers and dams on each of the properties.
Do I need a vehicle to access the properties?
Each of The Range Estates properties are located in rural areas (Bangalow, the Southern Highlands, and Byron Bay in NSW). It is therefore suggested that guests either bring their own car or rent one so that they can easily access various local attractions, shops, restaurants etc. The Range Estates offers both airport and town transfers in the estate’s seven-seater Mercedes van (included in the nightly rate). Please contact us via hello@therangeestates.com.au and we can arrange prior to your stay.
What is included in the price?
Our rate includes nightly accommodation, a concierge service prior to your stay to create a personalised itinerary, airport transfers, a mid-week linen change, and three hours of our Property Managers time per day (including but not limited to: daily room service, laundry service, property tours, preparation and setting of fires – in and outside – and transfers to/from reservations and shopping via our seven-seater Mercedes van). Our Property Manager lives on site, making them available should guests have any problems or requests during the stay.
Are there any extra charges we must pay for?
Extra charges may be required if guests request services outside of the included rates. Please confirm with us prior to your stay which of these extra services you may like to include, and we can provide you with a quote. A full list of such costs can be viewed on our Experiences page.
Can I shoot inside the homesteads at your properties?
Each of The Range Estates properties are available for exterior shoots only. If you require to shoot the interiors, please contact us via hello@therangeestates.com.au and we will consider the request as per each case.
Do you have wi-fi services at your properties?
Each of The Range Estates properties offers wi-fi service that guests can use free of charge. Please keep in mind that due to the geographical location of various properties, streaming videos and large downloads may not be possible at certain times, nor is it encouraged.
Do you have television?
While The Range Estates prides itself on offering guests a unique chance to get away from the hustle and bustle of busy life, we do understand that some guests may like to spend time watching television, therefore we do offer this facility at all properties.
Do you accept animals?
The Range Estates does not allow animals on any of its properties.
Is smoking allowed?
The Range Estates does not allow smoking on any of its properties.